Terms of Service
Please read these terms carefully. By accessing or using X Automation Platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our service.
1. Acceptance of Terms
By creating an account, accessing, or using X Automation Platform (the "Service"), you agree to comply with and be legally bound by these Terms of Service ("Terms"), whether or not you become a registered user of the Service.
These Terms govern your access to and use of the Service, including any content, functionality, and services offered on or through our platform.
2. Eligibility
To use this Service, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into a binding agreement
- Own or have explicit authorization to manage all X/Twitter accounts you connect
- Comply with all applicable local, state, national, and international laws and regulations
- Not be prohibited from using the Service under applicable law
3. Account Registration
To access certain features of the Service, you must register for an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and accept all risks of unauthorized access
- Immediately notify us of any unauthorized use of your account
- Be responsible for all activities that occur under your account
4. Acceptable Use
X Automation Platform is designed to help you manage multiple X/Twitter accounts ethically and efficiently. You agree to use the Service only for lawful purposes and in accordance with these Terms.
The Service is intended for:
- Managing official brand accounts and employee advocate programs
- Coordinating engagement across accounts you own or have permission to manage
- Amplifying legitimate content through organic-looking engagement patterns
- Automating routine tasks while maintaining authentic interactions
5. Prohibited Activities
You agree NOT to use the Service to:
- Engage in spam, manipulation, or artificial inflation of metrics
- Connect or manage accounts you do not own or have authorization to control
- Mislead users about the identity or source of automated content
- Violate X/Twitter's Terms of Service, Developer Agreement, or Automation Rules
- Violate any applicable laws or regulations
- Harass, abuse, threaten, or intimidate other users
- Disseminate false, misleading, or fraudulent information
- Infringe upon intellectual property rights of others
- Attempt to reverse engineer, decompile, or hack the Service
- Interfere with or disrupt the Service or servers
- Use the Service for any illegal or unauthorized purpose
6. X/Twitter API Compliance
Our Service integrates with X/Twitter's API. By using our Service, you also agree to comply with:
- X/Twitter Terms of Service: All standard terms that apply to X/Twitter users
- X/Twitter Developer Agreement: Terms governing API usage
- X/Twitter Automation Rules: Specific rules for automated accounts and behavior
- X/Twitter Rate Limits: API request limits set by X/Twitter
We implement safeguards to help you stay within X/Twitter's limits, but you remain ultimately responsible for your account's compliance.
7. AI-Generated Content
Our Service uses artificial intelligence (GPT-4) to generate content suggestions. You acknowledge and agree that:
- AI-generated content is provided as suggestions only
- You are solely responsible for reviewing and approving all content before posting
- We are not liable for any content generated or posted through the Service
- AI-generated content may occasionally be inaccurate, inappropriate, or offensive
- You retain full editorial control and responsibility for all posted content
- You will not use AI-generated content to create misleading or harmful posts
8. Service Availability
We strive to provide a reliable service, but we do not guarantee:
- Uninterrupted or error-free operation
- That defects will be corrected immediately
- That the Service will meet your specific requirements
- Availability during maintenance, upgrades, or force majeure events
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.
9. Fees and Payment
Certain features of the Service require payment of fees. You agree that:
- All fees are stated in USD and are non-refundable unless otherwise specified
- You will provide accurate and complete billing information
- You authorize us to charge your payment method for all fees incurred
- If payment fails, we may suspend or terminate your access
- We may change fees with 30 days' notice to active subscribers
- You can cancel your subscription at any time (no refunds for partial periods)
10. Intellectual Property
The Service and its original content, features, and functionality are owned by X Automation Platform and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain all rights to content you create or post. By using the Service, you grant us a limited license to process and display your content solely for the purpose of providing the Service.
11. User Responsibilities
You are solely responsible for:
- All content posted through your accounts
- Compliance with X/Twitter's policies and applicable laws
- Monitoring your account activity and engagement
- Responding to inquiries and complaints about your content
- Ensuring your use of automation is ethical and transparent
- Maintaining the security of your account credentials
12. Account Termination
We reserve the right to suspend or terminate your account immediately, without notice, if:
- You violate these Terms or our policies
- Your use of the Service poses a risk to us or other users
- You engage in fraudulent or illegal activity
- We are required to do so by law
You may terminate your account at any time through the account settings. Upon termination, your right to use the Service will immediately cease.
13. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF RESULTS
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- SUSPENSION OR TERMINATION OF YOUR X/TWITTER ACCOUNTS
- DAMAGE TO YOUR REPUTATION OR BUSINESS
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
15. Indemnification
You agree to indemnify, defend, and hold harmless X Automation Platform, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you post or share through the Service
16. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on this page
- Updating the "Last Updated" date
- Sending an email to your registered email address (for significant changes)
Your continued use of the Service after changes constitutes acceptance of the modified Terms.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except that either party may seek injunctive relief in court.
18. Contact Information
If you have questions about these Terms, please contact us at:
Email: legal@xautomation.com
Support: support@xautomation.com
Address: [Your Company Address]
By using X Automation Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.